Privacy Policy

1. Introduction

RB TRADE LIMITED (“we”, “our”, “us”, or “CodeTrade”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website codetrade.co.uk (the “Website”) or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Place an order
• Subscribe to our newsletter
• Contact us
• Participate in promotions or surveys

This personal information may include:

• Full name
• Email address
• Billing and shipping address
• Payment information
• Phone number
• Any other information you choose to provide

2.2. Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages you view
• Time spent on pages
• Links clicked
• Other browsing information

2.3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Website and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Provide, maintain, and improve our services
• Communicate with you about products, services, promotions, and events
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

4.1. Payment Processors

We share payment information with our payment processor(s) to process your purchases. These third parties have access to your personal information only to perform these specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2. Legal Requirements

We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the Website
• Protect the personal safety of users of the Website or the public
• Protect against legal liability

5. Your Data Protection Rights

5.1. European Union Residents (GDPR)

If you are a resident of the European Union, you have the following data protection rights:

• Right to access – You have the right to request copies of your personal data.
• Right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• Right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• Right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

5.2. California Residents

If you are a California resident, you have the right to request information regarding the disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided below.

5.3. How to Exercise Your Rights

If you wish to exercise any of these rights, please contact us at:

Email: info@codetrade.co.uk

We will respond to your request within 30 days. We may need to verify your identity before responding to your request.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission or storage of information can be entirely secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Children’s Privacy

Our Website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take appropriate action.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@codetrade.co.uk